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Help assistant is part of SelfRun ResolveIQ. AI that knows the screen you are on. This guide takes you through it in 4 short steps.
Where it fits in your work — Ask. The help assistant answers from the official help content.
FAQs
About Help assistant and SelfRun ResolveIQ.
Your role may not include it. Ask your workspace owner to open Workspace → Users and give your role access to SelfRun ResolveIQ.
Yes. SelfRun AI works in the browser on any device and can be installed as an app on Android, iOS and desktop, with the same screens and the same data.
No. Help assistant comes with the SelfRun ResolveIQ product, and every product is included in every plan.
SelfRun AI is a cloud platform that brings your sales, HR, finance, projects, procurement, training, documents, website and team communication into one system, with AI and workflow automation running through all of it.
No. Each plan includes a set of modules and you switch on only what you need during setup. You can turn modules on or off later from your workspace settings.
Yes. The Free plan is free forever and includes every product and every feature — no card needed. Paid plans add more people and bigger storage, AI, email and voice allowances.
Step 1
Open SelfRun ResolveIQ
Sign in and open the SelfRun ResolveIQ product from your Workspace dashboard (or sign in to it directly). You see only what your role allows.
Step 2
Open “Help Assistant”
In the left menu, click “Help Assistant”. The “Help Assistant” screen opens.
Step 3
Find what you need
Type in the search box (“Ask how to do something…”) to find a record quickly.
Step 4
Done
AI that knows the screen you are on.
Open SelfRun ResolveIQ → Open “Help Assistant” → Find what you need → Done
SelfRun CommandOS
Help from every product's header.
SelfRun AgentOS
AI answers grounded in your own content.
These are the parts of the Help Assistant screen, exactly as they appear in the product.
Search and filters
SelfRun ResolveIQ replaces helpdesk & help-center tools and runs independently with its own sign-in and database.
Every user
Ask the assistant or search the help center.
Administrators
Send requests — questions, problems, ideas, feedback — with attachments.
Customer success
Track every request and reply.
